Lessons Learned Fri, Dec 16, 2016
This week I had the good fortune of attending the PGA Annual Conference. It included the opportunity to play golf with some of the PGA Professionals. I used to play when I was younger, but over the years I have played less and less and now only play maybe 2-3 times a year. Obviously, my game is not quite up to par (pun 100% intended :) ). After the first few holes, the two pros in my group started to give me some advice. I told them we were all just out here having a good time and I didn't want them to feel like they had to work, but they insisted.
It was obvious that they had a deep love of the game and have spent their careers perfecting their craft. While you can't ever truly master something like golf, it is one of those endeavors where the journey is the actual goal. After implementing some of their techniques, the ball was flying all over the place. I thought I was going backward but they kept saying it didn't matter because my swing was improving and that was the most important part. In essence, if you focus on the details and get those right the result will eventually come. By the end of the round, my shots were starting to get more on line and the swing felt much better.
I finished the day with a deep appreciation for those that have chosen to dedicate their life to a single purpose like this and also for those that take such pleasure out of teaching others. The lesson learned for me was that just like them, we need to continue to focus on the excellence of the details in our craft. Getting everything just right for our guests in every detail and the end result will take care of itself.